F.A.Q. Terms and Conditions
FAQ'S
Q. What can I store?
A. Anything and everything - furniture, cars, garden equipment, in fact all items other than those that are perishable or inflammable.
Q. How strong are the containers and are they watertight?
A. All ISO Marine grade shipping containers are made from corten steel and designed to stand up to the rigours of the open seas. They are all wind and watertight. All ply container units are stored indoors at our secure warehouse facility.
Q. Is condensation a problem?
A. All of our shipping containers are new with laminate flooring and 6 ventilators. As long as all stored goods are dry when they enter the container, they will remain so. Condensation is not a problem in our containers however we do recommend containers are opened every 8 weeks to allow fresh air to circulate. You can also purchase boxes of Silica Gel from us for containers that will not be opened over a 12mth period if so required. There are no condensation issues with our indoor units.
Q. How secure are the containers?
A. All of our containers can be secured with your own standard padlock. They can also be fitted with a high security padlock (charges apply). You will have the only set of keys for your padlock, therefore only you can open your container once locked. We do not keep keys for any locked containers on site.
Q. How secure is the site?
A. Our 2 hectare site has 24hr security cameras, high visibility PIR and Security flood lighting, high perimeter fencing, remote controlled access gates, 24hr guard dogs (on patrol at night), plus a guardian on site 24hr.
Q. How often can I access my container?
A. During normal opening hours you can access your container at any time and as often as you require. Out of hours and weekend opening are also possible at short notice (charges applicable).
Q. Are my items insured?
A. Standard 3.000 euros damage/theft cover is included with our hire rates (terms and conditions apply) this is limited to 150 euros for any one item. You are advised to arrange your own additional insurance cover if required.
TERMS AND CONDITIONS (a full list of terms and conditions is made available at our offices)
1. No flammable liquids or gases, firearms, explosive materials, fuel, petrol, diesel, oil, cleaning solvents etc. are to be stored at our facility. No toxic waste, such as asbestos or other materials of a potentially dangerous nature, or any items which may emit any fumes, smell or odour.
2. No perishable goods, food stuffs etc, animals or any living creatures are to be stored at our facility.
3. You must be the legal owner of all items stored and be able to produce proof of ownership if required.
4. We advise against the storage of high value items such as jewellery, precious stones, antiques or fine art etc....
5. Preparation of good for storage is the clients responsibility. All goods stored must be "dry" when they enter the containers to eliminate condensation.
All measures must be taken to reduce fire hazards, mould, damp ie: removal of batteries, drying of garden furniture etc.
6. We offer free access during stated opening hours. At certain times our offices may be closed during stated opening hours and in this instance you will be advised of a contact number to open the facility. If our offices are to be closed for more than a five day period, you will be notified in advance by email only, and advised of a contact number to open the facility. Out of hours openings and bank holidays charged as stated. If you are making a specifc trip just to visit our facility we advise that you call or email 24hrs in advance to verify that we will be open.
7. You have sole access to your container. You will be charged up to 500 euros for accessing your container if you are not able to open your padlock for whatever reason, due to the fact the container will need to be damaged in order to gain access.
8. At time of hire a full set of terms and conditions will be made available.
9. Payment terms 1 mth deposit + 1mth in advance.
10. 1 weeks notice to quit required.
11. If payment is not made for more than a 3mth period and we are not able to contact you via the details provided on your registration form, we reserve the right to empty your container and dispose of all contents as we see fit.
12. Cancellation of reserved container units must be made at least 2 weeks before your due arrival date or your deposit will be forefitted.
13. In the unlikely event that your container is required to be opened by any law enforcement agency (police, customs, court order etc) you will be required to either open the container yourself or supply a key to the relevant authority. If we are ordered to open your container by any law enforcement agency and this results in damage to the container you will be charged for accessing your container (as per point 7.)
14. Written authority will be required if someone other than yourself is allowed access to the container, you will be given the opportunity to nominate 2 other people at the time of booking.
15. This agreement shall not create a tennancy or constitute us as bailees of goods and it shall not confer upon you any right to exclusive posession of the container unit nor unauthorised access to site.
16. Locks - You are responsible for the safe keeping of all keys to your padlock, we cannot accept responsibility for containers accessed by key by any unauthorised persons.
17. In circumstances beyond our reasonable control we do not agree and are not obliged to, maintain the safety and security of the site.
18. We do not insure your goods nor accept any responsibility for them. However subject to complying with our terms and conditions, we can offer a maximum payment of 3.000 euros for stored goods damaged or stolen whilst in our storage facility (limited to 150 euros per item). We give no advice concerning additional insurance cover and it is strongly advised that you seek independent cover for your goods whilst in storage or check your existing household policy.
19. Your personal details will not be made available to any third party.
20. By choosing to store goods at out facility you accept to be bound by these (and our full list of) terms and conditions, until such time as our contract terminates.
21. On termination of your contract with us all goods must be removed from our facility and your access to the site will be limited to "visitor" areas.
22. Plants stored in our plant bay will be regularly watered, however we cannot guarantee their survival nor do we accept any liability for them whilst in our care.
23. Payment can be made by cash, cheque or direct bank transfer. We DO NOT accept credit or debit cards.
